The email and password you used to create your Output account is what you use to manage your account, log in to Output Hub, and activate Arcade, Co-Producer, Creator, and subscription-based Output FX.
If you're seeing one of the following on the login page, you're in the right place:
"Please enter a valid email"
"Please enter a valid password"
"Unable to login. Make sure the email / password combination is correct"
If the login page itself isn't loading or you're seeing a website error, see Output website issues instead.
I know my email and password but it's not working
Check for typos in both your email and password. If you're using a browser autofill, it may be filling in the wrong credentials. Try typing them in manually instead.
If that doesn't work, go to login.output.com/forgot-password to reset your password and confirm you're using the right email.
I forgot my password
Go to login.output.com/forgot-password and enter your email. You'll receive a reset link immediately. Check your spam folder if it doesn't arrive.
I don't know which email I used
If you're not sure which email your account is under, including if you're being charged but can't find the account:
Search your inbox for past emails from Output. A confirmation email, invoice, or newsletter can tell you which email your account is under.
Enter the email address or addresses you may have used.
If you receive a password reset email, that email has an Output account linked to it. Log in with the new password.
If no reset email arrives, there's no account tied to that address. Try another or submit a lookup request.
Signed up with Google
If you created your Output account using Sign in with Google, you don't have a separate Output password. Use the Sign in with Google button on the login page every time.
Switching to email and password
Go to login.output.com/forgot-password and enter your Gmail address. This sets up a password for your account. From that point, log in with email and password instead of Google.
Switching back to Google
Click Sign in with Google on the login page.
We recommend choosing one login method and sticking with it to avoid security and access issues.
No longer have access to your email or Google account? Submit a lookup request below and we'll help you regain access.
Can log in to your Output account but not to your product
First, verify you have an active subscription plan for the product you are trying to activate with that account. Go to account.output.com and check the Subscription section.
If your subscription is active, try these steps:
Close your DAW and any open Output products completely.
Go to account.output.com in your browser and log out.
Open your product in your DAW and log out if you're logged in.
If you are trying to log in to Arcade, Creator, or Output Hub open the standalone app
Close your DAW again, reopen it, and log back in to your product.
Still can't get in
Submit a lookup request and we'll help you regain access to your account.
(Check the bottom right of the page and follow the prompts)