Output Support

I Can't Find Arcade After Installing

If you're unable to find Arcade after installing, there are a couple troubleshooting steps we recommend:

  • Verify Arcade is installed correctly
  • Rescan for plugins inside your DAW
  • Verify your DAW is compatible with Arcade

Verifying Arcade is installed correctly:

ARCADE is an instrument plugin, meaning you load the VST/AU/AAX file into the instrument slot of a software instrument track. You can access Arcade from within your DAW's "instruments" plugins.

For detailed instructions, check out this guide.

Verifying your DAW is compatible with Arcade

ARCADE is only compatible with 64-bit DAW's. Please make sure you're using the 64-bit version of your DAW.

Here's how to determine whether you're running a 64-bit application:

  1. Type the following keyboard shortcut to launch Spotlight: Command + Space bar.
  2. Type 'System Information' and hit Enter when it shows up.
  3. Scroll down to the Software section in System Information.
  4. Click Applications and wait for your applications to load.
  5. The column to the far right in the Applications table will give you a simple "Yes" or "No" answer as to whether or not your app is 64-bit.

Additionally, the following systems aren’t currently compatible with Arcade:

  • Cubase 8 (32-bit) (PC: VST, VST3).
  • Pro Tools 10
  • Ableton Live 9 (32-bit)
  • Logic Express (32-bit)
  • AKAI Hardware
  • iOS (iPad and/or iPhone)
  • Chromebook
  • Magix Music Maker
  • Mixcraft 7 (32-bit)

Rescanning your plugins:

If you still can't find ARCADE, please try re-scanning your plugins inside your DAW and see if you can locate ARCADE. 

Since every DAW has it's own steps for rescanning, we've included these steps in our DAW-specific articles for loading Arcade:

Please find your DAW on this list and follow the instructions in the 'Troubleshooting' section to perform a rescan:

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