Output Support

How To Move Arcade Content To A New Computer

This article demonstrates how to move your Arcade content to a new computer by explaining the following steps in greater detail below:

  1. Install Arcade on your new system
  2. Compress your existing Arcade Folder
  3. Transfer this file to your new machine

This will allow you to transfer your existing content to your new machine while leaving your existing Arcade folder intact in it's original location.

Installing Arcade on your new system:

The Arcade installer is available with the "Arcade" tab of your Account page.

To access your account, click here.

Update Arcade on your original system

We recommend updating Arcade on your original system. Doing so correctly will not delete your existing content.

For instructions on the update process, click here.

Zipping your Arcade folder:

  1. Navigate to the file location of your Output products folder:
    • macOS: Macintosh HD/Library/Application Support/Output 
    • Windows: C:\ProgramData\Output
      • Program Data is a hidden folder. Make sure to enable the ability to view hidden folders in File Explorer to access it. 
  2. Right-click on the ‘Arcade’ folder and choose either:
    • macOS: Compress "Arcade"   
    • Windows: Send to > Compressed (zipped) folder

Restoring your Arcade folder from a .zip file

  1. Transfer the .zip file over to your new system
    • We recommend using an External SSD for the quickest transfer speeds
  2. Extract the .zip file to your desktop by doing the following:
    • macOS: Double click the .zip file, it should automatically extract
    • Windows: Right click and select Extract All
  3. You should now have a folder named "Arcade" on your desktop.
  4. Navigate to the Output folder on your new system
    • macOS: Macintosh HD/Library/Application Support/Output 
    • Windows: C:\ProgramData\Output
      • Program Data is a hidden folder. Make sure to enable the ability to view hidden folders in File Explorer to access it. 
  5. Delete the existing Arcade folder inside this Output folder
  6. Drag the Arcade folder from your desktop into the Output folder.
  7. Open Arcade

If everything is working as expected, you may now delete the .zip file that you transferred over.

Regarding User Content and User Kits

Due to the way Arcade handles imported content, this method does not apply to any User Content or Kits that use any User Content. Any content you drag into Arcade is linked to its original location on the original system, therefore it will not be transferred over.

To transfer your own Custom Kits, you will need to transfer all the Samples over to the new computer, manually add the Samples back into Arcade, and into any Kits that used that content.

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