Troubleshooting

SIGNAL Is Taking A Long Time To Load
Optimize Loading Time with Batch Resave You may find that your Output instrument takes some time to load in Kontakt. After adding you new Output instrument...
Wed, 20 Feb, 2019 at 4:39 PM
Kontakt Tells Me I'm Missing Files For SIGNAL
So sorry about the trouble! More often than not this is a sign of an incomplete download. If you have duplicate folders named "SIGNAL" or a serie...
Fri, 5 Oct, 2018 at 3:54 PM
How Do I Scan for Presets in SIGNAL?
1. Navigate to the Pulse Instruments' Page by clicking on the name of the preset which is currently loaded. 2. Locate and click  the 'SCAN' ...
Thu, 21 Feb, 2019 at 3:01 PM
Using the Latest Version of SIGNAL in Older DAW Sessions
If you recently updated SIGNAL, you likely have some saved sessions in your DAW that you'd like to return to using the latest version of SIGNAL. Many ...
Fri, 5 Oct, 2018 at 3:59 PM
I Just Saved a Preset in SIGNAL... Where Is It?
When you save a preset it will be initially saved at the end of the list of factory presets.  If you save it utilizing our tagging system you can access it...
Fri, 5 Oct, 2018 at 3:59 PM
SIGNAL Is Not Showing Up In Komplete Kontrol
We're very sorry to hear about this difficulty. First, please make sure your product is showing up in Kontakt. If not, please reference 1:00 and onwar...
Wed, 20 Feb, 2019 at 3:33 PM
Library Disappears from Kontakt?
Sorry to hear about that... This is a problem that randomly occurs across all third party NI libraries (not just ours) in older versions of Kontakt.  Nativ...
Wed, 20 Feb, 2019 at 3:42 PM
SIGNAL High CPU Usage
To improve the CPU usage of SIGNAL, please try the following: Increase your buffer size to at least 512 samples. Minimize the release time of volume enve...
Thu, 21 Feb, 2019 at 5:11 PM

Can't find what you're looking for?

Submit A Ticket