Troubleshooting

How Do I Update ARCADE?
To update to the latest version of ARCADE simply go to the following link while logged in to your Output account: https://output.com/account/downloads The...
Fri, 5 Oct, 2018 at 2:55 PM
ARCADE Says I'm Offline When I'm Online
Our apologies for the difficulty. Please check to see if you're using a firewall which may be blocking your DAW's access to the internet. If so, ...
Fri, 5 Oct, 2018 at 2:55 PM
I'm Experiencing Crashes in ARCADE
Very sorry to hear about this. Please check to see if you're using a firewall which may be blocking your DAW's access to the internet. If so, plea...
Thu, 21 Feb, 2019 at 9:57 AM
I Can’t Find Arcade After Installing?
ARCADE is its own plugin (Audio Unit, VST, VST3, AAX) and does not require activation in Native Access or Output HUB. You can access it directly from within...
Thu, 21 Feb, 2019 at 10:00 AM
The Audio Sounds Distorted
If the audio sounds distorted, please use a sample rate of 48 kHz or less. In the previews, if you're using the 'Original' button you should ...
Fri, 22 Feb, 2019 at 9:54 AM

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