FAQ

Shipping Time
For US, we ship from Blaine, WA and Nashville, TN. The current shipping window for Platform is between 2-3 weeks. Once your desk has shipped you'll rec...
Wed, 10 Jul, 2019 at 11:50 AM
Does the Desk Include Rack Rails?
Yes! Platform includes 3 pairs of Rack Rails for a total of 9U - 3U per rack bay. Our rack space compartments are 3U high and each 3 unit rack space is 5.5&...
Thu, 21 Feb, 2019 at 4:45 PM
Will My Keyboard Fit on the Platform Desk Tray?
Platform's keyboard tray can fit most controllers (up to 88 keys). If it’s under 54” x 15” x 5” in size and lighter than 50 lbs., you’re good to go! Se...
Wed, 24 Jul, 2019 at 1:26 PM
Where does Platform ship?
Where does the Platform desk ship to? Platform is currently available to ship to the lower 48 US states and Europe. For Australia, please visit our distribu...
Thu, 21 Feb, 2019 at 4:48 PM
What Type Of Rack Screws Do I Need?
The screws to use are standard rack screws (10-32 x .75") such as these: https://www.sweetwater.com/store/detail/RkScrew50
Thu, 21 Feb, 2019 at 2:57 PM
Can I Order The Tray Later?
You can indeed purchase the tray at a later date. Whenever you're ready to make the purchase just send us a message via our support page with your ori...
Fri, 17 May, 2019 at 4:43 PM
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