I Activated My Library, But I'm Not Seeing It In Kontakt
This is an issue we've seen in the new version of Kontakt. You can resolve it by doing the following: In Kontakt click the gear icon to go to the Set...
Fri, 5 Oct, 2018 at 2:32 PM
On How Many Computers May I Install an Instrument?
Purchase of one serial code allows for installation on two machines at once as long as both machines use the same NI Native Access account.  To install our...
Fri, 22 Feb, 2019 at 12:05 PM
How Do I Move My Library to a New Location or Drive?
In order to move one of our libraries to a new location (after you have already activated it in Kontakt), first make sure there are no DAW's open. Mac...
Wed, 20 Feb, 2019 at 3:11 PM
Where Can I Find My Serial Code?
If you're unsure of where to find your serial code, login to your Output account to view you're purchased products and serials. Otherwise, you can...
Thu, 21 Feb, 2019 at 3:10 PM
Can I Install on an External Drive?
Yes, you can absolutely install our Kontakt libraries on an external hard drive. We recommend first downloading the library folder onto your desktop and the...
Fri, 15 Feb, 2019 at 3:15 PM
How Do I Scan for Presets?
1. Navigate to the Preset Menu by clicking on the name of the preset which is currently loaded.  2. Locate and click the 'SCAN' button on your ...
Fri, 15 Feb, 2019 at 3:17 PM
Installing Expansion Packs After Downloading from Native Access
If you've purchased Engines from the Native Instruments website and purchased Expansion Packs from our website, a different method is needed for insta...
Mon, 8 Apr, 2019 at 1:48 PM

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