Instruments, Effects, and Expansion Packs each have their own download process.


Instruments

Please use Native Access to download and activate our Kontakt based instrument and follow the instructions from this article. Make sure to follow Step 2 if you're setting up a new Kontakt instrument.


Effects

For effects such as Portal and Movement, please log into your account here and select "Download" next to the effect you wish to download and an email will be sent to you afterward. From there, follow the instructions in the email on how to download and install your effect.


Expansion Packs

To download your expansion packs, please log into your account here and select "Download" next to each expansion pack and an email will be sent to you afterward. Please follow the instructions in the email on how to download and install your expansion packs.

Note:

After receiving the email please make sure your browser keeps the zip files unopened when downloading.

Here's how to change your Safari settings to keep the zip files unopened. (Skip these steps if it doesn't apply)

  1. Open Safari
  2. Click Preferences
  3. Under the General tab, uncheck the option Open “safe” files after downloading

This will let you download the compressed zip files! You can change your Safari settings back to the way it was if you'd like.