Arcade is not loading previously downloaded kits in my Studio One 5 project

In some cases, when working with Arcade in Studio One 5, you may run into an issue where, on a previously saved project, Arcade will not display the kit you had loaded before, and will instead display  the “Custom Kit” interface, as seen in the below images:

(Ver 2.0.x or higher)

(earlier versions)

customkit.PNG

To resolve this, please update Studio One 5 to version 5.2.1.64495 (or higher), and then restart Studio One 5. The next time you load the project, Arcade should load the kit(s) correctly. 

To update Studio One 5 to the latest version, please follow the steps described in the below link:

How To Update Studio One 5

Was this article helpful?
0 out of 1 found this helpful

Articles in this section

See more
Our support hours:
Mon - Fri 6:00a.m. - 6:00p.m. PST Saturday - Sunday is limited availability