Output Support

Output Hub Error: Chosen Installation Folder Is Not Writable

In some cases, when installing Kontakt-based Engines using Output Hub, you may be prompted the following message:

Screenshot_2021-09-28_124940.png

What causes this error

This error occurs when attempting to install a product to a file path with heightened system permissions.

Avoiding this error

For the best experience with our Engines we recommend choosing a different folder such as your Documents or Downloads folders. 

Examples of protected file paths

Windows:

  • C:\
  • C:\Program Files
  • C:\Program Files\Vstplugins
  • C:\Program Files\Common Files\VST3

macOS:

  • Macintosh HD
  • Macintosh HD/System/Applications 

Changing folder permissions

If for some reason you still wish to install to a protected file path, the following articles detail how to change folder permissions for your operating system:

Please note Output does not recommend changing your folder permissions, and is not responsible for computer issues or data-loss incurred as a result of changing folder permissions.

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