How To Install Your Instrument Using Output Hub

Applies to: Rev, Rev X-Loops, Signal, Exhale, Substance, Analog Strings, Analog Brass & Winds.

This article details the process for downloading and activating your Output Instruments using Output Hub. There is also a walk thru video you can follow along with. 

PRO TIP: Use Hub for downloading and installing each Instrument: Only use Native Access to REGISTER and LOCATE each Instrument. 

Getting Started

• Downloads and Installations are handled by Output Hub.
  • Output Hub will download, unpack, and organize all of your instrument files in the disk drive location of your choice.
• Activation is handled by Native Access.
  • You will use your serial code for activation.
  • If your system is not compatible with Native Access 2, please refer to How To Install Your Instrument using Output Hub and Native Access 1

Downloading Your Instrument

1. Download and open Output Hub and log in to your Output account.
2. Select Download in the corresponding product tab.
3. Select the download location.
   • If you are using external storage, we recommend downloading the instrument to your desktop first. Transfer the library folder to your external drive after the download is complete.
   • For instructions, please see Using External Storage With Output Instruments.

Setting up Native Access and Kontakt

1. Download and open Native Access.
2. Sign into your Native Instruments Account.
   • This is not the same as your Output account.
   • Don't have an account yet? Create one here.
3. Select the All section at the top of the window.
4. Download Kontakt 7 Player.
   • This is the host software used to play our instruments.
   • For more information on Kontakt, please refer to What Is Kontakt and Why Do I Need It?

Activating your Instrument

Please follow these steps if you're installing and activating your Instrument for the first time. If you've previously followed these steps, simply sign in to Native Access with the Native Instruments account you used in the past, and skip to the Final Installation Steps.

1. Copy your instrument's serial code.
   • Your serial can be found in the Output Hub next to the product's name
     
     
     
     
   • It can also be found on your Output Account page under Downloads
     
     
     
     
     
2. In the bottom left-hand side, click Add a serial 
   
   
   
   
3. Paste your serial code and click ENTER to authenticate your instrument.
   
   

Final Installation Steps

Now that your instrument has been activated, the next step is to set the file path within Native Access. This is important for ensuring Native Access recognizes the product is installed.

1. Click All section again at the top of the Native Access window.
2. Locate the Instrument and click on the ellipsis (three-dotted) icon
   • Do not click the Install button as that will download an extra copy of your instrument!
     
     
     
3. Click the Locate 
   
   
   
   
4. Select Choose Location
5. Locate the instrument folder you downloaded from Output Hub
6. Select Open and Confirm
   • Afterward, your instrument should appear with a greyed-out Installed button next to it.
   • It will also appear in the Installed tab

Congratulations!

At this point, your product is fully installed. Now open up your DAW of choice, and locate Kontakt from  your list of instrument plugins, and you'll find your Output instrument in Kontakt. If you need help using the Kontakt player, check out this helpful article. 

Expansion Packs

If you have also purchased expansion packs for your instruments, you can now install them via the Output Hub.

Read our guide on installing Expansion Packs.

Optimizing your instrument's performance

We recommend performing a Batch Re-Save to improve your instruments’ loading times.

Here is our guide on performing a batch re-save.

Troubleshooting

If you are experiencing issues with Output Hub, you have the option to download, install, and activate your instruments using Native Access alone. Contact us at support@output.com for instructions.