At Output, we strive for fairness in our referral program. Referral rewards may be rejected for these reasons:
Reward Criteria Not Met
Your referral may not have completed the required actions (e.g., making a purchase) to qualify for the reward.
Fraud Criteria Not Met
We actively prevent fraud; referrals suspected of being fake or misleading won't qualify for rewards.
Blacklisted Customer
Customers on our blacklist due to past issues aren't eligible for rewards.
We use Friendbuy to manage and vet referrals, ensuring compliance and fairness.
If you believe your reward was wrongly rejected, please contact our support team with relevant information for your dispute. Learn more about our referral terms here.