Note: This article doesn't apply to users who store their Arcade content on an external hard drive.
In rare cases while troubleshooting a bug, you might need to remove and reinstall Arcade from your system.
The quickest and easiest way to do so is to compress your Arcade folder as a .zip file. This will make a copy of your Arcade folder, compress it as a .zip file, and leave your existing Arcade folder in the right location.
To zip up your Arcade folder, do the following:
1. Navigate to the file location of your Output products folder:
Mac: HD/Library/Application Support/Output
PC: C:/Program Data/Output). Program Data is a hidden folder so make sure to enable the ability to view hidden folders in File Explorer to access it.
2. Right-click on the ‘Arcade’ folder and choose either:
Compress "Arcade" (Mac) or
Send to > Compressed (zipped) folder (PC)
To restore your Arcade folder from a zip file, simply delete the existing Arcade folder in the Output directory, then:
Double click (Mac) or Right click and select
Extract All (PC)
This will restore all the Custom and Factory Kits you had downloaded at the time of your last backup.