Arcade: The Basics

• How To Update Arcade
• What's New in Arcade 2.3?
• Your Stuff
• What is MIDI?
• Installing Arcade
• How To Load Arcade in Common DAWs
• See all 20 articles

Arcade: Loading in Common DAWs

• What is a DAW?
• Loading Arcade in FL Studio
• Loading Arcade in Ableton Live
• Loading Arcade in GarageBand
• Loading Arcade in Logic Pro X
• Loading Arcade in Pro Tools
• See all 14 articles

Arcade: Tweak Page

• The Tweak Page
• The Mixer
• Instrument Mixer
• Instruments - Layer Edit Page
• Sample Edit Page
• Filter
• See all 18 articles

Arcade: Troubleshooting

• Arcade is telling me "We Have Found A Critical Error in your Content"
• Re-downloading and Re-linking Arcade to your Project (Samples Missing Error)
• Logic Pro X Is Not Playing Back What I Recorded With Arcade
• Arcade is Missing in Logic Pro X
• Arcade Troubleshooting First Steps
• I Can't Find Arcade After Installing
• See all 15 articles

Arcade: Modulation

• Arcade Arpeggiator
• Editing & Assigning Modulation
• LFO Modulation
• Step Sequencer Modulation
• Custom LFO Modulation
• AHDSR Modulation

Arcade: FX

• Editing FX in the Arcade Mixer
• FX Sends
• Chorus
• Compressor
• Multi Tap Delay
• Stereo Delay
• See all 13 articles

Arcade: FAQ

• macOS 13 Ventura Notice
• Apple Silicon Compatibility (Apple M-Series Processors)
• Arcade System Requirements
• Arcade Compatibility Chart & Legacy Installers
• Output Beta Program
• The Show Downloaded Only Toggle Is Missing From Arcade
• See all 17 articles

Arcade: User Content

• Using Your Own Samples In ARCADE
• Collaborating With Other Users

Managing Your Arcade Subscription

• Reason + Arcade Bundle FAQ
• Arcade Referral Program: Give a month, get 3 FREE months!
• How Do I Cancel My Arcade Subscription?
• What Happens If I Cancel My Arcade Subscription?
• What Is The Return Policy For Arcade?
• How Do I Update My Billing Information?
• See all 9 articles

Account, Payments & Orders

• Customer Support Values
• FedEx Shipping - General FAQ
• Refunds and Returns
• I'm Having Trouble Logging Into My Account/Arcade
• What types of payment methods does Output accept?
• I Want To Switch The Color Of My Furniture Order
• See all 14 articles

Installation Start Guide

• How To Install Your Instrument Using Output Hub
• Using External Storage With Output Instruments
• Optimize Loading Time with Batch Re-Save
• Output Hub Download Link
• What Is Kontakt and Why Do I Need It?
• How To Register A Purchase From A 3rd-Party Dealer

Troubleshooting

• My Kontakt Engine Is Displaying 'DEMO MODE'
• Native Access Says "This Serial Has Been Registered Already"
• Output Hub Says An Error Occurred
• Output Hub Error: Chosen Installation Folder Is Not Writable
• Kontakt Tells Me I'm Missing Files For My Engine
• How Do I Move My Library to a Different Location?
• See all 9 articles

FAQ

• Where Can I Find Output Manuals?
• What is a Legacy NKI file?
• Windows 11 Compatibility
• How To Check and Update Your Engines To The Latest Version
• Where Are My User Presets Stored?
• Do I Have To Purchase Kontakt To Use My Instrument?
• See all 10 articles

Tech Specs and Product Manuals

• Instrument Walkthrough Videos
• ANALOG BRASS AND WINDS Manual & System Requirements
• ANALOG STRINGS Manual & System Requirements
• SUBSTANCE Manual & System Requirements
• EXHALE Manual & System Requirements
• SIGNAL Manual & System Requirements
• See all 8 articles

FX Installation

• FX System Requirements
• Installing, Activating, and Updating Thermal, Portal & Movement

FX Troubleshooting

• Portal Clean Reinstall
• Thermal Clean Reinstall
• I Don't See MOVEMENT In Native Access/Kontakt
• MOVEMENT High CPU Usage
• MOVEMENT: Which Automation Parameter Controls DRY/WET?
• How to Add Custom User MOVEMENT Presets
• See all 10 articles

THERMAL Manual

• Main Page
• Advanced Page
• Stage Processing
• Macros
• Modulation
• Effects
• See all 10 articles

PORTAL Manual

• Main Page
• Advanced Page
• Grain Controls
• Macros
• Modulation in Portal
• Effects
• See all 10 articles

Offline Activation & Uninstalling

• THERMAL Offline Activation
• PORTAL Offline Activation
• MOVEMENT Offline Activation
• How To Uninstall THERMAL
• How To Uninstall PORTAL
• How To Uninstall MOVEMENT

Expansion Packs

• How To Install Expansion Packs
• How To Install Expansion Packs Without Output Hub
• The Download Button For My Expansion Pack Is Greyed Out
• How To Scan For Expansion Pack Presets
• Where Are My Expansion Packs in Output Hub?
• Expansion Pack Installation Troubleshooting
• See all 7 articles

Before You Buy

• What Are My Assembly Options?
• Current Shipping Estimates & Studio Collection Lead Time
• Prop 65 information
• Shipping FAQ
• What Type Of Rack Screws Do I Need?
• Can I Purchase The Platform Keyboard Tray or Sidecar Tray/Shelf Separately?
• See all 17 articles

Platform

• Platform Part B (Hex) Screw Replacement Specifications
• Platform Dimensions From Ground To Keyboard Tray
• How To Assemble Platform
• What Size Hex Bit Is Required For The "B" Screws?
• How to Lower the Keyboard Tray
• Keyboard Tray Compatibility
• See all 20 articles

Eco Acoustic Panels

• Eco Acoustic Treatment Technical Design & Specs
• How many Acoustic Panels do I need?
• Eco Acoustic Panels Collection FAQ's
• How to install a Diffuser
• How to install Bass Traps
• How to install Absorber Panels

Frontier

• Frontier Troubleshooting
• Frontier FAQ
• Frontier Setup Guide
• Frontier Features and Specifications
• Frontier Specifications
• Frontier Calibration Guide
• See all 7 articles

Stands

• Will My Speakers Fit On The Stands?
• How To Assemble Speaker Stands
• Can The Stands Support My Speakers?
• The Legs For My Speakers Stands Don't Fit
• Speaker Stands Dimensions

Sidecar

• Sidecar Assembly Instructions
• Can I Order The Sidecar Tray Later?
• How Much Weight Can The Sidecar Support?
• What's The Difference Between The Two Slides?
• Does the Sidecar Include Rack Rails?
• Sidecar Hole Guide
• See all 8 articles