Payments/Discounts
If you are unhappy for any reason after installing, registering and using the product, we will issue a full refund within 14 days of your purchase. All vali...
Mon, 29 Jun, 2020 at 6:29 PM
To cancel your ARCADE subscription, simply head over to the ARCADE tab found in your Output account and click 'CANCEL SUBSCRIPTION'. Your ARCADE ...
Thu, 22 Oct, 2020 at 3:36 PM
If you cancel your subscription, you will be logged out, and will not be able to log in again until you re-subscribe. Even if your subscription ends, Arcade...
Thu, 22 Oct, 2020 at 3:40 PM
As stated in the ARCADE terms of use, all subscriptions are non-refundable and non-returnable. In order to avoid further subscription charges, cancel your s...
Thu, 22 Oct, 2020 at 3:41 PM
We’re happy to offer all students, educators, and military 30% off all single-Engine purchases. Exclusions apply on Platform, Sidecar, Speaker Stands, ARCAD...
Fri, 20 Sep, 2019 at 1:09 PM
When checking out, if you're in the US you'll see a 'PayPal CREDIT' button (circled in green in the screenshot below) underneath the reg...
Fri, 22 Feb, 2019 at 12:48 PM
Yes, we now have custom built-in pricing for customers who'd like to upgrade to the current version of the bundle, which includes all of our products. ...
Wed, 20 Feb, 2019 at 3:16 PM
Nope, we do not and cannot store your credit card info because we never have access to it. All purchases are made through a very secure third party payment ...
Thu, 24 Oct, 2019 at 3:49 PM
Unfortunately no, we do not offer any discounts for Expansion Packs.
Thu, 24 Oct, 2019 at 12:10 PM
Since the Bundle is heavily discounted, to begin with, we're unable to offer any additional discounts on top of that including our EDU discount.
Thu, 24 Oct, 2019 at 11:46 AM