What Is Output's Return Policy?
If you are unhappy for any reason after installing, registering and using the product, we will issue a full refund within 14 days of your purchase. All vali...
Mon, 29 Jun, 2020 at 6:29 PM
How Do I Cancel My ARCADE Subscription?
To cancel your ARCADE subscription, simply head over to the ARCADE tab found in your Output account and click 'CANCEL SUBSCRIPTION'. Your ARCADE ...
Thu, 22 Oct, 2020 at 3:36 PM
What Happens If I Cancel My ARCADE Subscription?
If you cancel your subscription, you will be logged out, and will not be able to log in again until you re-subscribe. Even if your subscription ends, Arcade...
Thu, 22 Oct, 2020 at 3:40 PM
What Is The Return Policy For ARCADE?
As stated in the ARCADE terms of use, all subscriptions are non-refundable and non-returnable. In order to avoid further subscription charges, cancel your s...
Thu, 22 Oct, 2020 at 3:41 PM
Do You Offer Educational Discounts?
We’re happy to offer all students, educators, and military 30% off all single-Engine purchases. Exclusions apply on Platform, Sidecar, Speaker Stands, ARCAD...
Fri, 20 Sep, 2019 at 1:09 PM
How Do I Checkout Using PayPal Credit?
When checking out, if you're in the US you'll see a 'PayPal CREDIT' button (circled in green in the screenshot below) underneath the reg...
Fri, 22 Feb, 2019 at 12:48 PM
I Already Own One or More Output Products, Can I Get a Discount on Everything Else?
Yes, we now have custom built-in pricing for customers who'd like to upgrade to the current version of the bundle, which includes all of our products. ...
Wed, 20 Feb, 2019 at 3:16 PM
Do You Store My Credit Card Information?
Nope, we do not and cannot store your credit card info because we never have access to it. All purchases are made through a very secure third party payment ...
Thu, 24 Oct, 2019 at 3:49 PM
Is There An Educational Discount For Expansion Packs?
Unfortunately no, we do not offer any discounts for Expansion Packs.
Thu, 24 Oct, 2019 at 12:10 PM
Is There An Educational Discount For The Bundle?
Since the Bundle is heavily discounted, to begin with, we're unable to offer any additional discounts on top of that including our EDU discount.
Thu, 24 Oct, 2019 at 11:46 AM