We offer a 30-day money-back guarantee on Platform just in case you are not completely satisfied.
Furniture Return Details and Requirements

  1. You will be responsible for return shipping costs.
  2. We must be notified within 30 days of receiving your delivery that you would like to do a return. After 30 days, we will not be able to accept your return.
  3. Your returned product must be packed in its original packaging. Our products are well-packaged for shipping purposes. Without the original packaging, we will not be able to accept your return.
  4. Returns will only be accepted if the product unused and in its new condition. Products that have scratches, stains, damages, drilling or any other modifications will not be returnable.

For complete return details please refer to our return policy: https://output.com/returns

Still have questions? Please click on the “Help” icon on the bottom right corner of this page to submit a ticket, and our team will follow up to assist!