General
Payments/Discounts
- How Do I Cancel My ARCADE Subscription?
- What Happens If I Cancel My ARCADE Subscription?
- What Is Output's Return Policy for Perpetual Software Titles?
- What Is The Return Policy For ARCADE?
- Do You Offer Educational Discounts?
- Can I get a discount on the Bundle?
- Do You Store My Credit Card Information?
Installation
- How to Download, Install and Activate Your Instrument
- How Do I Open ARCADE?
- On How Many Computers May I Install an Instrument?
- How Do I Move My Library to a New Location or Drive?
- Can I Install on an External Drive?
- Installing Expansion Packs After Downloading from Native Access
- Where Can I Find My Serial Code?
- My Kontakt Instrument's GUI Doesn't Look Okay