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Which product can we help you with?
Regarding Mac OS 11 (Big Sur)
Setting Up A New Kontakt Instrument
What Is Kontakt and Why Do I Need It?
Output Product Manuals
Optimize Loading Time with Batch Resave
Sample License Royalty Free
Output Bundle Size
I Purchased from a Dealer, What Next?
Will Output Ship My Software Order? Is There a Physical Product?
How to Download, Install and Activate Your Instrument
How Do I Open ARCADE?
I Activated My Library, But I'm Not Seeing It In Kontakt
On How Many Computers May I Install an Instrument?
How Do I Move My Library to a New Location or Drive?
Can I Install on an External Drive?
How Do I Scan for Presets?
Installing Expansion Packs After Downloading from Native Access
Where Can I Find My Serial Code?
My Kontakt Instrument's GUI Doesn't Look Okay
I Did Not Receive an Email After My Purchase
Why Is My Instrument Showing up in Demo Mode?
Unsure If You Have an Output Account?
What Is Output's Return Policy?
How Do I Cancel My ARCADE Subscription?
What Happens If I Cancel My ARCADE Subscription?
What Is The Return Policy For ARCADE?
Do You Offer Educational Discounts?
How Do I Checkout Using PayPal Credit?
I Already Own One or More Output Products, Can I Get a Discount on Everything Else?
Do You Store My Credit Card Information?
Is There An Educational Discount For Expansion Packs?
Is There An Educational Discount For The Bundle?