Shop
Learn
Account
Cart

How can we help you today?

Which product can we help you with?

General

Payments/Discounts

  • How Do I Cancel My ARCADE Subscription?
  • What Happens If I Cancel My ARCADE Subscription?
  • What Is Output's Return Policy for Perpetual Software Titles?
  • What Is The Return Policy For ARCADE?
  • Do You Offer Educational Discounts?
  • Can I get a discount on the Bundle?
  • Do You Store My Credit Card Information?

Installation

  • How to Download, Install and Activate Your Instrument
  • How Do I Open ARCADE?
  • On How Many Computers May I Install an Instrument?
  • How Do I Move My Library to a New Location or Drive?
  • Can I Install on an External Drive?
  • Installing Expansion Packs After Downloading from Native Access
  • Where Can I Find My Serial Code?
  • My Kontakt Instrument's GUI Doesn't Look Okay

Output Hub

  • Download Errors in Output Hub
  • I Did Not Receive an Email After My Purchase

FAQ

  • Regarding Mac OS 11 (Big Sur)
  • What Is Kontakt and Why Do I Need It?
  • Output Product Manuals
  • Optimize Loading Time with Batch Resave
  • Samples and Royalties
  • Output Bundle Storage Size
  • I Purchased from a Dealer, What Next?
  • Try Arcade Free
  • Get To Know Us
  • Blog
  • Work With Us
  • Get Help
  • Instruments
  • Analog Brass & Winds
  • Analog Strings
  • Substance
  • Exhale
  • Signal
  • Rev X-Loops
  • Rev
  • Bundle (Save 65%)
  • FX
  • Movement
  • Portal
  • Thermal
  • Furniture
  • Sidecar
  • Stands
  • Platform
  • Dealers
  • Returns
  • Shipping
  • Students + Military
  • Privacy Policy
  • Terms of Service

©2020 Output. All rights reserved.